Frequently Asked Questions

The 4-step hair care system offers a simple and an effective method for optimal hair care. It comprises coordinated phases: cleanse,
care, style and finish. Each of these steps fulfills an important function in the routine, perfectly supporting the others or resulting from the correct execution of the previous steps. This leaves clients' hair healthy, strong, and flexible – ideally prepared for any occasion to create the desired look.

Yes, because our bottles and tubes consist of over 91% and 85% bio-based plastic made from sugar cane respectively – a sustainable raw material that not only reduces CO₂ emissions in production but is also 100% recyclable.

With our unique tracking QR code, we trace the journey of every bottle – from production to the salon. For you, this means absolute security, transparency, and the confidence that behind every bottle stands the tested and protected quality of Yours Truly.

Yes, partly. The focus of Yours Truly products is on finding the perfect balance between naturalness and performance. Especially in the Cleanse and Care categories, Yours Truly products achieve high scores for the percentage of natural ingredients, as these provide lasting hair care. The percentage of natural ingredients is listed on each product.

The Hydroseed Complex is the perfect moisturizing formula for all hair types! It combines the powerful extracts of moringa seeds and Italian helichrysum to create a true hair superfood.

Yes, all Yours Truly products are suitable for your color-treated hair, as they are color-safe. If you want color-preserving effects and shimmering brilliance for your hair, we recommend using the All Hair Types Shampoo as the first step in your routine.

Yes, you can use any of our products regardless of your hair type. However, you'll also find specific products in our portfolio that are particularly suitable for individual hair types. The great advantage is that you can choose products specifically according to your hair goals. Even if you have multiple needs, that's no problem – our products can be combined with each other.

Exclusivity for hairdressers is an integral part of our brand and philosophy because we want to support our hairdressing partners with our products and believe that professional products belong in professional hands 😊!
Based on this belief, we do not offer our products in our online shop. However, we are already represented in over 350 salons throughout Germany. You can check here to see if there is one near you: Salon finder

The best way to do this is to contact us briefly by phone, email or via our form .